Jan Miller
Articles
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Be on high alert for online reviews
Use this handy tool to keep track of who's saying what about your practice.
Picking the right ratios for your clinic
Everybody has a different expense-to-revenue target. Here's how to make sense of it all.
Are women tough enough?
The gender earnings gap: It's difficult to talk about. But talking-with authority-is what female vets must do to earn more.
Effective communication strategies for women-and men
Men use banter, joking, and playful put downs to establish authority. Women try to maintain an appearance of equality, downplaying their own authority while taking the other person's reactions into account. These rituals play out with both positive and negative outcomes for veterinarians.
Shop till we drop
If you provide high-level care and compassion, most clients won't get worked up about fees.
The traits of an underearner
Read this list to see if you or someone you love is earning less than they should.