Client Handouts
Talking veterinary clients through palliative care
May 22nd 2019If you dread these difficult client conversations, veterinary palliative care expert Dr. Katherine Goldberg has straightforward advice for how to use them as opportunities to discuss goals and ultimately achieve better outcomes for the client and the pet.
Client handout: 'Just say no' to dog bites
April 28th 2019There are lots of ways to know a dog is frightened, anxious or stressed, but theyre all useless if your veterinary client doesnt act as voice for their dog and say 'no' to the stressful person or situation. Share this handout with dog owners to help them trust their instinct for the right kind of dog training and the wrong kind of social encounters.