Technicians: Create instant bonds with clients
The human touch may turn a clients into a permanent devotee.
While pet owners appreciate an expertly done job, medical skill may not be enough to make a lasting impression. Donna Bauman, CVPM, says that showing a little love to patients in your veterinary clinic goes a long way toward making them long-term customers.
Newsletter
From exam room tips to practice management insights, get trusted veterinary news delivered straight to your inbox—subscribe to dvm360.
Recent Videos
Related Content
