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How to handle weird client requests
Don't dismiss clients' requests-no matter how absurd they may be.
Top 10 ways to let money walk out the clinic door
Use these tips to sabotage your practice-and your livelihood
7 weird client requests
Clients' requests can be downright bizarre sometimes. Just look at these outrageous stories readers shared with us.
Why your team needs a retreat-and how to get one
Escape the daily drama and improve vision planning and team bonding with an annual practice retreat.
Successful anesthesia takes the whole team
All veterinary team members play a role in providing patients safe anethetic experiences.
7 steps to a great team retreat
Team-building retreats leave your veterinary team stronger, happier, and more efficient. Here's your guide to planning one.
4 anesthesia mistakes you might not know you're making
Anesthesia is a vital inclusion in any clinic's medical practice, but it does come with risks. By avoiding these common mistakes, your patients will receive a safer anesthetic experience.
Ask Shawn: Communicating to change a control freak
Help clients remember their furry friends
Caught on camera: 5 profit-sucking mistakes veterinary clinics make
Video cameras reveal what really goes on-and wrong-in your exam room.
Mark the date for clients to keep them coming back
Use calendar cards to help veterinary clients stay on schedule.
Avoid this frequent mistake in dental anesthesia
Don't assume dental procedures are of little anesthetic risk.
The difference between MDs and DVMs
A veterinarian shares why she gave up medical school for veterinary school.
Dog poop lights the way for one resourceful city
Residents in a Massachusetts town don't just scoop poop-they use it as a source of energy.
Clean towels keep cats happy-plus more feline-friendly practice tips
Watch feline veterinarians describe why each cat should get its own towel and enjoy its own carrier.
Husbands losing jobs, wives finding them in recession
Female-dominated fields of medicine and education are still seeing growth.
Share practice goals with team members to keep them motivated
Our team members seem lost and unmotivated. How can I get them on track?
Happiness equals productivity at work
Do you feel like you're always falling behind at work? Cheer up. No, really-being happy might help you get back on track.
Managers: Consider multitasking ability when hiring
A new tool may help tell which team members are best suited for your veterinary practice.
Two-thirds of Americans say they won't be able to retire
The silver lining is that most of them like their jobs, their bosses, and their co-workers.
BreedQuiz: Do you know these noses?
Can you tell the pedigree based off the nose? Test yourself with these five snouts.
Could helping others hurt your career?
Studies show co-workers resent overachievers.
Equine Image Quiz: A colt with an impacted small intestine
Incorrect answer for Equine Image Quiz: A colt with an impacted small intestine
Survey: Employees walk when trust wears thin
Start talking to your veterinary team to restore their faith and retention.
NCVEI, Brakke, Bayer to study declining numbers of veterinary visits
National Report ? A new veterinary research collaboration is investigating reasons for a decline in companion-animal veterinary visits during the past decade.
Dogs in the workplace boost morale, study says
Whether they're patients or team members' pets, the dogs in your veterinary clinic might just make you a happier person.
Spouse in the dog house; dog in the bed
Study shows dogs pick up slack where mates lack.
Where clients get their dogs says a lot about them
People who get their pooches from pet stores don't always think things through, experts say.
Terrific ways to tout technicians and team members
National Veterinary Technician Week is Oct. 10 to 16. How will your practice celebrate?
Impress clients by creating clever cage cards
Show a little creativity with customized cage cards.
