Roles

Just because you recently gave up your teddy doesnt mean your veterinary patients need to let go of their security item. (And if you still sleep with your blankie, dont worry. We wont judge.)

I'm pregnant, and I'm afraid to tell my coworkers. But there are a few tasks as a veterinary technician I can't safely perform. How can I protect my baby without seeming like I'm slacking at work?

Your client left you. She took the cat, took the dog and shes moving on. But you dont know it yet because you: a. Dont track client retention data b. Fudge on what you call active clients c. Cant even begin to define an active client

She left you. You're sad, a little hurt and you'll miss her ... sweet schnauzer's snuggles? Use this simple guide to see if you can repair your relationship before your veterinary client moves on to a new relationship with that tall, dark and dreamy veterinary practice down the street.

Four clients your practice has.

We're all ears to hear this five-step approach to cleaning a pet's ears in the veterinary practice.

Follow @eyerollatthevet on Twitter for some delicious venting about the clients you (mostly) love.

She flies into your veterinary exam room, a whirling fury of claws and teeth. And if you can just get her to chill out, you might get her cat to relax too.

Help your veterinary clients brush up on their cat grooming skills with these five sorta easy steps. (And on the off chance their kitty's the kind who turns into a whirling dervish of claws and teeth when the brush comes out, make sure you know your practice's preferred cat grooming protocols.)

In this java-less episode, Kara Burns talks religion and politics, the presidential debates andjust kidding! She talks about the career paths for technicians as nutrition advocates and challenges Tasha to a jalapeo-eating contest (kidding again!) We crack ourselves up sometimes.

We shine a spotlight on the tail-waggingly awesome rock star veterinary technicians you can't live without.

CC's low on foodagainand out for your blood.

Are you ready for the 12-year-old Yorkie that needs 24 teeth extracted? Theres no cookie-cutter approach in veterinary medicine! Heres help.

We take a minute to appreciate technicians' contributions to the profession with these love letters from leaders in the veterinary profession.

True story: Payday's too far away and there's a lot less cushion for many technicians, who don't receive paid sick days and don't expect raises this year. Can we rewrite the narrative for a happier ending?

NAVTA calls for term change to veterinary nurse in a special announcement to kick off National Veterinary Technician Week.

Make speedy exits a snap for cat (and dog) owners with a check out station in your veterinary exam room.

Maybe youre used to cleaning up pet piddle puddles at your veterinary practice, but what do you do when the pee isnt the pets?

This veterinary team member says her lunch has gone to the dogsand thats just the way she likes it.

Mrs. Smith is hypervigilant and Mr. McKinley is laissez faire. Your veterinary team can manage these pet owners' expectations with these five fairly simple steps for more effective home monitoring without the frustration.

Do you have amazing technicians who serve as your guardian angels in practice? Submit a photo and one to two sentences about why your technician is an "All Star." We'll feature them in our "All Star" Technician Photo Gallery on Friday, Oct. 16, during National Veterinary Technician Week.

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dermatology issues with your team and clients. (With an educational grant provided by Zoetis)

Use night-lights to signal a clients waitingand never forget a client in the exam room again.

How you handle a pets euthanasia is one of the most memorable moments you share with clients. So make sure your veterinary team strikes the right note.

Templates make the business paperwork easy, but the catch is knowing where to look for problems.

OK, nothing really beats a box of kittens, but free team training is almost as nicejust a little less furry (and it doesnt shed).

Are you ready? September 28 is World Rabies Day. The Global Alliance for Rabies Control (GARC) offers tips and tools to help you prepare to talk to pet owners.

One of the veterinary technicians is super territorial and bossy, and Im so sick of her Im ready to quit! What can I say to my boss to help her see this Super Tech is ruining our team?

Team members play a vital role in making strong recommendations that stick with veterinary clients. A consistent message about a pet's needs over its lifetime will help lock in the care that the pet needs in order to live a longer, healthier life. This meeting will teach your team members how to make these vital recommendations to clients and provide the tools your veterinary practice needs to deliver a successful team-wide approach so that you get to "yes" with clients.

A very confused client can blast a diagnosis conversation into the stratosphere, leaving you in thin air.