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Let's talk about money part 2 (Proceedings)
Marianne answers the phone in your practice and the caller inquiries-" How much does it cost to??"
Care and maintenance of endoscopy equipment (Proceedings)
Your clinic's flexible endoscopes and its instrumentation can be a major purchase for your clinic.
Does it make sense to buy a digital x-ray? (Proceedings)
Three factors are essential to the practice of quality medicine and surgery.
Overview of small animal respiratory endoscopy (Proceedings)
As the veterinary profession grows and becomes more specialized, many veterinarians are learning procedures such as bronchoscopy and integrating this specialized procedure into their clinics.
Making your marketing work for your practice: part 2 (Proceedings)
Sometimes we try to "pack" so much in that we make the message fuzzy. Stick to one idea/one thought. Know what you want and create a message that says that.
Endoscopy: troubleshooting equipment (Proceedings)
The Veterinary technician wears many professional hats in the average veterinary hospital, ranging from receptionist, primary care nurse, nurse anesthetist, surgical nurse, nutrition consultant, to equipment maintenance specialist.
Lean and mean: getting things done (Proceedings)
A lean and mean guide to getting things done.
The nuts and bolts of blood pressure measurement (Proceedings)
Blood pressure measurement is often not a routine part of small animal practice.
Setting fees with an eye on the economy (Proceedings)
If you're not charging the right fees, you could feel the pinch when you want to invest in new medical technology or give your doctors and staff members a raise.
Marketing investments in a down economy (Proceedings)
Feeling the tight squeeze? Don't stop marketing find out what you should invest in with a struggling economy.
Pet owner spending- are happy days still ahead? (Proceedings)
What is a pet? More importantly why do people choose to become pet owners?
How to keep your best employees from walking out the door (Proceedings)
Finding and keeping good employees has arguably been the most difficult task facing the veterinary profession for some years.
Seven strategies to protect your practice (Proceedings)
Making your practice more profitable isn't about luck.
What great managers do: develop a team to performance (Proceedings)
A manager's guide to developing a performance team
When growth stalls: coping with downturn (Proceedings)
A guide to coping with economic downturn.
Preserving practice value through economic turmoil (Proceedings)
The valuation of a veterinary practice reveals a telling story about the practice and its owners and staff.
"He says, she says?..," Who cares?? Let's solve the problem and keep the staff productive! (Proceedings)
I remember when I started my practice over 20 years ago that I was surprised and intrigued by certain employment policies that I heard some of the newer “corporate” practices, as well as many smaller practices had implemented.
Making your marketing work for your practice: part 1 (Proceedings)
Do you wonder why sometimes you need to repeat the same message to staff or clients multiple times?
Let's talk about money part I (Proceedings)
No one likes to talk about money yet, cost almost always is discussed every day in our practices.
Mastering the true essence of practice satisfaction and success (Proceedings)
When it comes to achieving financial success as practicing veterinarians, we are definitely our own worst enemies.
Internal marketing: the key to keeping clients where they belong-in your practice! (Proceedings)
We're sure by now many of you have mastered certain techniques aimed at attracting new clients into your offices.
What makes a team strong?
Successful groups share certain traits. Find out what they are and how to develop them.
Photo gallery: Build the perfect reception desk (part 3)
This photo tour gives you a glimpse at eight different reception desks. Find inspiration in the shape, materials, and functionality of these great examples.
PDF feline diabetes form
DO NOT PUBLISH.
Photo gallery: Build the perfect reception desk (part 1)
This photo tour, developed by veterinary architect Mark Hafen, AIA, gives you a glimpse at eight different reception desks. Find inspiration in the shape, materials, and functionality of these great examples.
Photo gallery: Build the perfect reception desk (part 6)
Photo gallery: Build the perfect reception desk (part 4)
Client pet medication reminder handout
Download and share this PDF handout to help clients remember to administer medications to pets at home.
Photo gallery: Build the perfect reception desk (part 2)
Feline diabetes handout
Download and share this handout as a PDF or customizable Word document to reassure worried clients that feline diabetes is a chronic but treatable condition.
