• One Health
  • Pain Management
  • Oncology
  • Anesthesia
  • Geriatric & Palliative Medicine
  • Ophthalmology
  • Anatomic Pathology
  • Poultry Medicine
  • Infectious Diseases
  • Dermatology
  • Theriogenology
  • Nutrition
  • Animal Welfare
  • Radiology
  • Internal Medicine
  • Small Ruminant
  • Cardiology
  • Dentistry
  • Feline Medicine
  • Soft Tissue Surgery
  • Urology/Nephrology
  • Avian & Exotic
  • Preventive Medicine
  • Anesthesiology & Pain Management
  • Integrative & Holistic Medicine
  • Food Animals
  • Behavior
  • Zoo Medicine
  • Toxicology
  • Orthopedics
  • Emergency & Critical Care
  • Equine Medicine
  • Pharmacology
  • Pediatrics
  • Respiratory Medicine
  • Shelter Medicine
  • Parasitology
  • Clinical Pathology
  • Virtual Care
  • Rehabilitation
  • Epidemiology
  • Fish Medicine
  • Diabetes
  • Livestock
  • Endocrinology

How to keep chatty clients on schedule

Article

Build in extra time for clients who like to talk.

Along with making it easy to fill out your appointment book, flex-scheduling allows you to accommodate for individual clients. If you know that a certain client is especially chatty, you might slot her appointment for an extra 10 minutes. Keep in mind, however, that doctors must make an effort to stick with the schedule, so finding a way to answer Mrs. Williams' questions quickly will help keep your practice running smoothly.

Doctors should also make an effort to stay on time by minimizing time spent away from clients. “A lot of times, doctors spend more time fiddling with records and medical supplies than communicating with clients,” says Sheila Grosdidier, BS, RVT, partner at veterinary consulting firm VMC Inc. in Evergreen, Colo. Doctors should spend 80 percent of the appointment time with clients, Grosdidier says. Eliminating these inefficiencies will keep you on track-and keep those appointments on schedule.

Related Videos
Innovators
Senior Bernese Mountain dog
© 2024 MJH Life Sciences

All rights reserved.