Business

A new survey details how your clients care for their pets-and may offer clues about how you could serve them better.

While attempting to recover from a rigorous road schedule, Dr. Becker checks in to reflect on his epic journey.

With Firstline's Team Meeting in a Box, you'll find all the components to run a productive educational team meeting in your own clinic.

Des Moines -- A settlement was reached in a high-profile lawsuit over non-compete agreements between Iowa State University (ISU) and several former veterinarian employees.

See all the highlights as Dr. Marty Becker took his message of the importance of veterinary visits on the road.

Sometimes clients need a few words of advice. Here's how to respond when they ask for your personal opinion.

Dr. Jim Guenther offers guidelines for discussing equine herpesvirus with clients.

If your team members are well-versed in CE, you might need to offer them opportunities to advance if you want them to stick around to use the new knowledge.

Small businesses are finding it harder to find a loan these days, thanks in part to increasing regulatory concerns.

Learn more about the veterinary architects who will help you build the clinic you want without breaking the bank.

Women and Hispanic workers are most likely to take administrative jobs, while Asian workers are most likely to report high salaries.

Don't make another decision about your building project until you view this comprehensive video series. From the initial planning to the grand opening, veterinary architect Mark Hafen, AIA, has you covered.

Make sure you and your clients are prepared for the next catastrophic storm.

The weather's heating up, so perhaps it's time to cool down by splashing in the waves on some of the country's most pristine dog beaches.

These from-the-trenches tips are proven to lift veterinary team members' spirits. And they just might increase client satisfaction as well. After all, a happy staff equals a happy clinic.

Correct answer for Image Quiz: Dermatology-The case of the crusty cat

You worked hard to earn those credentials, so make sure your paycheck reflects your effort and expertise.

Incorrect answer for Image Quiz: Dermatology-The case of the crusty cat

Hire a ride-along technician for better patient care, improved revenue -- and that extra set of hands every solo practitioner needs.

You need to stay light on your feet, so choose wisely when buying shoes you?ll wear to work.

Have your clients fill out this form very time they visit and track your patients' anxiety from the start.

Share these tips with clients during Adopt-A-Cat Month and you may receive a few new patients.