Business

Its no secret that cats dont like going to the veterinarian. Theyve never liked it. Unfortunately, cat owners are giving up the battle and fewer cats than ever before are visiting a veterinarian regularly.

Many reports have indicated that the US recession of 2007-2009 had a negative impact on the business volume and revenues of a large number of companion animal veterinary practices.

Every day in a veterinary hospital we are faced with situations, people, tasks and animals that cause us to have emotional reactions.

We reviewed some of the challenges associated with becoming a new supervisor or manager in the earlier sessions (Making the Transition from Technician to Manager), however, this topic needed a presentation of its own!

Social media has caused a fundamental shift in the way we communicate.

You all know the feeling of walking into an exam room, proud of your skills as a veterinary technician, confident that you know what is best for the patient, happy to be greeted by that wagging tail, and excited to work together with the client to keep their family member at his healthiest.

Did you know that the #2 search engine in the world didnt exist six years ago?

In todays world, you and your veterinary team cannot expect to succeed without an Internet presence.

Social media is a quickly changing and ever-evolving area of the Internet that many practices are embracing in order to market more effectively, and to connect and build stronger relationships with their clients.

Before you jump into using all the tools social media has to offer your practice, its important to take a step back and develop your practices social media strategy.

When it comes to achieving financial success as practicing veterinarians, we are definitely our own worst enemies.

In 1989, Steven Covey published one of the most successful self-help books ever written.

We're sure by now many of you have mastered certain techniques aimed at attracting clients into your offices.

As a full-time practicing veterinarian with the typical type A personality, I havent given myself ample time over my 27 years to actually venture out -- to be adventurous.

The rules of marketing aren't what they used to be!

Now that many of us have experienced how negative internet reviews can impact our practices, and have learned how to handle them, should we stop there?

Small animal patients with cardiac disease and/or congenital abnormalities can be challenging and sometimes intimidating patients.

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Your clients may give their pets too many treats and provide too little exercise, but could a biological phenomenon actually be causing their pets' weight problems?

Incorrect answer for Image Quiz: Cytology-A mysterious temporal mass after limb amputation

Correct answer for Image Quiz: Dermatology-A dog with a suddenly crusty, itchy muzzle

Clean up your truck with Dr. Mark Baus's tips on today's technology for the on-the-go veterinarian.

Your clinic will always be a target for embezzlement, whether you realize it or not. Take action now to avoid problems in the future.

Hit the road and have some fun. But instead of leaving your dog at home, check out one of these pooch-friendly destinations.

You can scream and shout, but until you work out your communication muscles, you'll never get through to your veterinary clients. It's time to do better.

Client handout: Understanding your pet's blood work

You may be tempted to sacrifice shut-eye for schoolwork. But doing so may only hinder your chances for success.

Younger workers have a different set of workplace wants and needs than their elders. How is your veterinary practice responding to the challenge?

What could you be doing to better assist clients when they visit your practice? The answer is a short survey away.