Practice Management

Don't expect employees to pay for required special attire.

One-quarter of employees who use computers visit pornographic Web sites.

Here are 5 unsavory types, and how to keep these bad apples from spoiling your team.

You can't fix a problem if you're not aware of it. So find out what you could do better by asking clients.

Suggested Reading for the article, "Staging and management of canine chronic kidney disease," by Gregory Grauer (DVM InFocus, March 2009)

Competition focuses on multimodal treatment of canine osteoarthritis.

Use warm colors to help your employees focus and cool colors to inspire creativity.

You say no, but a new study finds that people act as if it's true.

Previous jobs don't always benefit employees in their current one.

Genetics may help determine whether you're the center of social circles or lurking at the edges.

Fill out this quick survey to help the Veterinary Economics editors gain insight into your hiring practices.

A doctor explains the realities of surviving slow times to team members.

A practice manager reminds clients of the importance of wellness care in a downturn.

Common bonding behaviors between pet owners and dogs don't lead to more germs.

British doctors write 10 essays to get postgraduate certification.

What was supposed to be a fun lunch trip turned out to be not so much.

We veterinarians thrive through the success of our technicians.

Mark Opperman explains why you need to review the success of your reminders system.

An open facility is more than a building design; it's a way of life at California Veterinary Specialists in Carlsbad, Calif. The doctors at this practice share space and cases in a convenient, free-flowing facility.

Call attention to your practice with cute and clever signs.

A handy, step-by-step guide on efficiently training receptionists.

Drive clients to your Website by promoting it.

Westbrook, Maine - IDEXX Laboratories launched a campaign to promote feline wellness, including interactive disease prevalence maps.

My receptionist had a certain look on her face. "The lady on Line 1 needs to talk to you. She says it's very important."

Organize and file employees' sensitive personnel documents with these tips.

I'm a new associate, and one of the receptionists hates me. How do I get along with her?

How can we attract high-quality applicants to apply for vacant positions at our practice?

Does the daily grind cause tasks to fall by the wayside? Follow these tips to put the gears back in motion.