
We veterinarians thrive through the success of our technicians.

Mark Opperman explains why you need to review the success of your reminders system.

An open facility is more than a building design; it's a way of life at California Veterinary Specialists in Carlsbad, Calif. The doctors at this practice share space and cases in a convenient, free-flowing facility.

Call attention to your practice with cute and clever signs.

A handy, step-by-step guide on efficiently training receptionists.

Drive clients to your Website by promoting it.

Westbrook, Maine - IDEXX Laboratories launched a campaign to promote feline wellness, including interactive disease prevalence maps.

My receptionist had a certain look on her face. "The lady on Line 1 needs to talk to you. She says it's very important."

Organize and file employees' sensitive personnel documents with these tips.

I'm a new associate, and one of the receptionists hates me. How do I get along with her?

How can we attract high-quality applicants to apply for vacant positions at our practice?

Does the daily grind cause tasks to fall by the wayside? Follow these tips to put the gears back in motion.

This next generation of doctors isn't like us. And that's a good thing.

Going green doesn't have to cost a lot. Here are 7 small-and 4 big-ways to go green without spending a lot of green.

Here's how to make your CE sessions effective for different learning styles.

Hint: The carrot and the stick work for only so long.

Our practice is in the process of hiring our first associate. What should we look for in a candidate?

Creating a reward system can help cut down on lost or misplaced items.

Tyson only lasted a week in our home, but he left a lasting impression.

More than half of employers expect to raise salaries in next three months, according to survey.

Only 8 percent of small businesses plan to hire in the first quarter.

Just because they're young doesn't mean they're lazy.

Four-ton elephants don't usually mix with Labrador retriever-sized dogs. These two make it work.

If you don't get enough sleep, you're more likely to get sick.

No matter how close you may be with your practice team, keep these things to yourself.

Our mistakes remind us that veterinarians and veterinary technicians and assistants are a step more important than editors.

The first 10 adoptions at participating shelters that day are free.

Corporate sponsors, friends, and strangers can pay college students for their high grades.

Hint: It's not paying employees more money.

Inside info from the judges' meeting room