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Practice Management

Jessica Long and her friend Ginny plod through the grass and palmetto behind Bonnie Wilson's trailer in central Florida. Bonnie is well known in the area for collecting numerous strays and orphaned animals of all types.

When I was a very much younger man, high on love and life, in the very cosmopolitan city of brotherly love sometimes called Philadelphia, I was walking back from our bookstore toward the veterinary college. Turning a corner, I fell in step with one of my favorite personalities at the college, Dr. Paul Berg, professor of surgery.

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Mexico City-Expanding into the international arena is no longer just a dream for Banfield, The Pet Hospital. The nation's largest veterinary hospital opened its first international site late last month in the United Kingdom and recently finalized plans to build a small animal teaching hospital at the Universidad Nacional Autonome de Mexico (UNAM).

In my June column, I discussed situations where communications between the dairy practitioner and client broke down, leaving the doctor "out of the loop" with disease outbreaks. Since then, I have worked on two farms where the herd veterinarian was deeply and routinely involved with herd decisions. This involvement started with participation in farm management meetings.

1. Pay for subscriptions by credit card. That gives you federal Fair Credit Billing Act rights to dispute a bill for unsatisfactory advice in dealing with professional services, which you don't otherwise have. If you buy a turkey baster based on the magazine's recommendations and it turns out to be unsatisfactory, I would immediately ask for a refund of my subscription charges.

Geeks on steroids

Playing "God" with clients is the veterinary version of "the revenge of the nerds."

Since the beginning of the year, I am getting more and more calls from colleagues concerned about their financial stability, the erosion of their retirement funds and with the decline in client visits, the ability of their practice to weather this recession.