Business | Personnel Management

Many factors are involved in retaining veterinary practice employees in today’s competitive environment. Don’t overlook the critical role of your benefits program.

Whether its your veterinary clients, team members or associate veterinarians, everyone is coming to you with their unique problems. This year, resolve to solve them, even when it takes a little innovation.

This year, dont suffer with bad leadership skills and toxic workplace culture. This veterinary technician and long-time hospital manager has a few tidbits and starting points for practice owners, doctors and other managers to navigate the path to better managing and work life in general.

Stop educating clients and tell them a story.

Improve communication among your veterinary team by creating a living document of office questions and wins.

After you take a cup o kindness for auld lang syne, heres what to purge and what to pursue in your veterinary hospital over the coming year.

Sure, there are tough days to balance family and my career, but heres how I make it workand tips for you.

During the 2018 Fetch conference, veterinary consultant Bash Halow, CVPM, LVT, provided expert advice on how practices can embrace the industry's changing landscape and use emerging trends to their advantage.

Adopting these skills can make a real difference in the level of success you can achieve.

How does an introvert-heavy profession like veterinary medicine take charge? Quietly and intelligently, says keynote speaker Susan Cain.

Working in a helping profession, its hard to say no. But something has to give.

Both pets and their owners can experience anxiety during veterinary visits. Set them—and your practice—up for success with these tips for your waiting room.

How I used online surveys and feedback tools to soothe tension in a veterinary hospital.

Change is new and exciting. It can also be hard and terrifying. Here's how to get everyone on board when making the switch to Fear Free in your veterinary clinic.

If your team members meet certain thresholds, price breaks may need to be reflected in their W-2s.

Our veterinary hospital was caught in a practice-owner divorce. We weathered that storm by remembering our mission, showing sensitivity to each other and doing good work.

Checking in every six months, in a 360-degree format is what Katie Adams, CVPM, favors.

For many veterinary technicians, the cost of school just doesn't add up to the money they can make in a practice. Here's what vet techs told me about their debt, finances and frustrations as well as the passion that keeps them holding on.

The veterinary practice owner says they cant afford to include preventives in my ProSal pay. Is that fair?

Our 2018 dvm360 Student Debt Survey dug into, not just veterinarians' school debt, but the debt veterinary technicians carry and how much they get paid. Here's how it shook out.

The use of video marketing is growing exponentially. Here’s why you should integrate video into your online marketing efforts.

Troy Leonard, Director of Sales for Doctor Multimedia discussed modern marketing strategies for promoting veterinary practices, during a presentation at the NY Vet conference in New York City.

I got sick after decades of taking radiographs as a veterinary technician. Learn from my mistakes. Protect yourself.

The evolving landscape of veterinary practice ownership doesn't have to mean the end of independent ownership. Here's how to thrive in the face of increasing corporate consolidation.

This practice owner and Get Sh*t Done conference speaker counseled colleagues to wait for a bit after being away for a conference before terminating a problem employee.

This is what can happen when past employers arent honest about possible new veterinary hospital hires.

Mitigating conflict between team members requires a concerted effort. Here’s an effective approach that leaves everyone feeling like a winner.

After you get a complaint, but before you make a decision as a veterinary practice owner or manager about employee discipline or big process changes, this kennel-attendant-turned-practice-owner told conference-goers to ask themselves and others two important questions.

While speakers at Uncharted's Get Sh*t Done conference talked about branding, hiring and personnel management, they seemed to be telling a story about the power of stories: your team members' and your practice's.

“At the end of the day, people won’t remember what you said or did; they will remember how you made them feel.”— Maya Angelou