Simplifying the client experience with software platforms
Patterson Veterinary Supply adds Weave to its client offerings
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Weave is a software platform for small- and medium-sized human and animal healthcare practices, offering automated solutions for staff and client interactions. It streamlines marketing, scheduling, appointment reminders, and payment processes across various user-friendly platforms. In October 2023, a voicemail transcription feature using artificial intelligence (AI) was added to the Weave offerings. This feature, specifically, can automatically transcribe voicemails from patients for an easily readable format.1
Weave also enables veterinary clinics to automate more tasks, improve data accuracy, and provide seamless care to clients. The platform utilizes VoIP phone systems to unlock powerful Weave features like” Call Pop,” “Missed Call Texts,” “Practice Analytics,” and more.2
Patterson Veterinary Supply Inc, has now added Weave to its client offerings portfolio. This veterinary company connects animal health customers in North America and the United Kingdom to the latest products, technologies, services, and innovative business solutions in the veterinary space.2
“We believe Weave will provide tremendous value for our customers, as both Patterson Veterinary and Weave understand the critical nature of efficiency-driven technology solutions in the companion animal market,” said Christal Hahn, director of commercial software development with Patterson Veterinary, in a news release.2
“We are committed to providing unparalleled support and innovative solutions to veterinary practices,” said Marcus Bertilson, chief operating officer of Weave. “Our experience platform combined with Patterson Veterinary practice management software and related solutions give veterinary practices everything they need to grow their practice and elevate client experiences.”
References
- Coppock K. Voicemail transcription feature launched for practice platform. dvm360. October 31, 2023. Accessed May 28, 2024. https://www.dvm360.com/view/voicemail-transcription-feature-launched-for-practice-platform
- Patterson Veterinary keeps pets (and pet owners) happy with improved client experience. News release. Patterson Companies Inc. May 23, 204. Accessed May 28, 2024. https://www.businesswire.com/news/home/20240522651815/en/Patterson-Veterinary-Keeps-Pets-And-Pet-Owners-Happy-With-Improved-Client-Experience
