Business | Personnel Management

A veterinary practice management consultant diagnoses your business problems, explains whats wrong and develops a business treatment plan to fix it. Coaching comes after, when you need the accountability, feedback and ongoing conversations to make sure you follow through like a compliant veterinary client.

A UK study found that in the veterinary profession, women are overlooked for promotions and often seen as incompetent by overtly sexist clients.

Veterinary associates, remember that small contractual oversights in production-based pay can add up to substantial chunks of money in your employment contracts. Heres what to watchlike a hawk.

In a session focused on small, practical changes veterinary technicians can make in their thinking and habits to prevent compassion fatigue or burnout, Fetch dvm360 conference speaker Kristina Guldbrand, ACC, BS, CVT, CSP, offered more than a dozen suggestions. Here are our three favorites.

A potential foster dog showed aggression toward my veterinary team members, so this 2019 dvm360/VHMA Practice Manager of the Year finalist had to help the team see this was the best path forward.

Protesters (not including veterinarians) at VCA San Francisco Veterinary Specialists say theyre fighting for better pay, health benefits and improved work conditions.

The good, the bad and the awesome lessons one veterinarian learned as a new practice owner.

When it became apparent that her growing practice needed more team leads, this dvm360/VHMA Practice Manager of the Year finalist set out to create a hiring process that would fit the already strong culture and demonstrate fairness and transparency.

Have a veterinary employee who cant seem to show up on the most stressful day of the week? This tried-and-true method will hold them accountableand show support for the rest of your team.

A recent analysis by the AVMA revealed that veterinary hospitals with more technicians and other non-DVM staff are likely to operate more efficiently.

It serves an important purpose, but there are other things you can do to help your veterinary colleague who's considering suicide. Here are some ways to help.

Practice owners, you dont need to be best friends with your veterinary associate, or share the same hobbies, or practice the exact same style of medicine. You just have to treat others as you want to be treated by being fair, honest and appreciative.

A roomier, better equipped space for dental procedures in your veterinary hospital can inspire team members to do more of them, according to speakers at HospitalDesign360 conference.

Look for the disconnect between your veterinary colleagues words and their nonverbal communication to find out when its time to ask for more information.

Have you ever set up, adequately explained and regularly monitored a bonus program that ties much closer to practice goals that benefit patients, practice owner and employees?

Whether its National Veterinary Technician Week or any other week of the year, your technicians are amazing. Here are three ways you can show how them much you care.

This path to new hires for my veterinary hospital guarantees effort on the part of an applicant, a chance to ask tough questions, and a path to feedback from the team members wholl be working, day in and day out, with the new hire.

When a veterinary team member messes up left and right, but is still looked upon through rose-colored glasses by doctors and managers, what can be done?

Whether your veterinary practice is equine, mixed or small animal-only, you have a responsibility to recruit and retain an associate that meshes well with your clients, your team and, most importantly, your patients.

Practices are fighting to hire veterinary associates today. Could that lead to unsustainable salaries as we compete for hires?

You, dear veterinary professional, dont go out looking to be bitten or scratched, yet you probably have some sort of battle scar from a bad encounter. Heres how to prevent any more from happening in the future.

When this veterinary practice owner decides to extend his clinics hours to include Sundays, its met with doubt and concern.

Want to dig into your own personality or gather a fun (and perhaps useful) profile of your veterinary team? Here are some of the most popular personality tests floating around.

If youre struggling in small-animal or equine practice to find associates, check out the results of my unscientific survey that reveal new and future veterinarians wants and needs for their workplace.

Think about who you are and who youre looking for, then write a veterinary practice job ad for that. Job ads are sniper rifles, not shotguns, says the recruitment-minded Dr. Dave Nicol.

What do I do with a veterinary technician undermining her coworkers?

This empathy map helps you navigate the tension in your job (and your life!) that youve been avoiding. Key elements: Plan ahead, think about others feelings, and imagine how they might react.

Veterinary practice owners and managers: Can you name your teams strengths off the top of your head? Use these meeting activities to showcase team members superpowers, and reinforce the importance of the entire team to the success of the practice as a whole.

While its true that Disney reigns supreme when it comes to delivering superb customer service, that fact is that not all customer service models can be equal. Heres how the Disney model hurts our professionand what we can do about it.

In light of the dearth of quality veterinarian and technician job candidates today, its the wise practice that makes a new hire feel like part of the team from the get-go.