
Technicians help you care for patients, but they could do more-if you'd let them.

Maintaining balance in your life can be challenging with today's frenetic pace, but it's a goal well worth pursuing. Here's a way to do it.

Feline healthcare is in crisis stage, says CATalyst's director.

Lakewood, Colo. - Associate veterinarians are jumping jobs faster than the average American worker, according to a new study, and salaries that don't keep pace with inflation could be partly to blame.

Here's how to help associates shine.

Ever feel like you're talking to a wall? Can't understand your boss's way of thinking? What is it with kids these days? Before you get frustrated, check out how the generations in today's workforce are different.

Keep these three things in mind to help stay complaint-free.

Managers: Take responsibility and ask your team to do the same.

Owners who seek to avoid conflict by meeting challenges head-on actually become part of the problem.

The stage was all mine. With trembling hands, I went to work. ... As sheer dumb luck would have it, the surgery went perfectly.

The demands upon us continue to increase with each advance in technological sophistication.

I will be efficient. I will get along with my staff. I will read and study these mantras.

Surf the Web for valuable resources to help you do your job better.

The day-to-day tasks and surprises of an equine practitioner can be stressful to even the most level-headed person.

Publicly document all those freebies.

Men use banter, joking, and playful put downs to establish authority. Women try to maintain an appearance of equality, downplaying their own authority while taking the other person's reactions into account. These rituals play out with both positive and negative outcomes for veterinarians.

We've been talking a lot here about how women talk.

I'll never know for sure which cat first brought the disease to my clinic. But I know where I saw it first.

If you're hit with a veterinary malpractice lawsuit, find comfort in the fact that lawsuits follow a predictable, step-by-step process. Learn all about that process in the interactive flow-chart below. Roll over each step for more information about what it entails and what you can expect.

Products may not live forever but they can live a long time as a strong brand with increasing profitability.

This tool helps you think through the steps you'll take to achieve your objectives and spot potential obstacles.

His motto? No team member will leave his practice feeling unchallenged, concede to a lack of direction, or have professional growth hindered.

Lead with the big picture and use it as a reference point for practice success.

Weigh your options before constructing a new clinic.

Everyone on a veterinary team wants to know where you're headed and how your team is doing. Answer those questions by giving your team a clear vision and identifying your first goals along the path.

The strongest practice teams work on their business, not just in it. Use this approach to give structure to your conversations about what paths to pursue.

Cultural insights from a hospital executive who became a Disney cast member

Many veterinary practitioners in recent times use adjectives, such as "demanding," "assertive," "knowledgeable," and "forceful," to describe common characteristics of their clients.

Apart from your efforts to promote and provide expert veterinary services, effective control of debts owed to you will lead to greater success in your practice.

Cultural insights from a hospital executive who became a Disney cast member