No wonder veterinary associates can't imagine ownership. Where does their low self-esteem come from?
Mark Opperman, BS, CVPM
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Veterinary Economics
Hospital Management Editor Mark Opperman is a certified veterinary practice manager and owner of VMC Inc., a veterinary consulting firm based in Evergreen Colo. Through his firm, he has consulted with more than 800 veterinary hospitals throughout North America, providing assistance in associate hiring, partnership formation, exit strategies, employee issues, profitability, efficiency, and more. He has lectured worldwide at meetings such as Fetch dvm360 conference (formerly CVC), the North American Veterinary Conference, the World Small Animal Veterinary Conference, the Denmark Annual Congress, and the London Veterinary Forum. Opperman founded the Veterinary Hospital Managers Association and served as president until 1993. Through his VMC School of Veterinary Practice Management, he has trained more than 250 practice managers.
Articles by Mark Opperman, BS, CVPM
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Tomorrow is the first day of the rest of our lives. Let's make a difference!
Keep your veterinary practice running smoothly by avoiding these costly hiring blunders.
Checking in on patients following a visit is a great practice builder.
Here's how the three owners of practice are paid.
The Four Tier compensation formula accounts for partners' unique contributions to the practice.
Build relationships to build your veterinary practice through the new social media.
Test your knowledge of human resources and tweak your procedures to keep out of the doghouse.
It's tough to keep up with human resources laws and regulations. Take a peek at these Web sites for laws specific to your area.
DO NOT LINK. This is an XLS for Opperman article on ProSal
Use this Excel spreadsheet to figure out your associate's current total compensation.
Use this PDF worksheet to see the most common sources of production income and states whether credit goes to the doctor or the hospital.
Learn how ProSal's mix of base salary and production percentage works for associates.
If you nail these five must-haves on our Web site, you'll be miles ahead of many other practices in your area.
Take steps if disgruntled team members vent online.
Worried about your prices? Be more worried about the perception of value you're presenting to clients.
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