Client retention: Do you really know your numbers?
Tracking your total clients doesn't tell you the whole story.
To gauge the health of your practice-and patients-you must track the number of pet owners you serve. But looking at your total number of clients doesn't tell the whole story. Dr. Christine Merle, MBA, CVPM, a consultant with Brakke Consulting in Dallas, explains the figure you really need to watch.
Recent Videos
Related Content
