Bash Halow, LVT, CVPM

Its a phrase I often find myself repeating when clients and pets both snap their fangs at the veterinary professionals that serve them. Here are other healthy ways of coping.

How an exercise in veterinary practice semantics can help you transform tedious tasks into endearing endeavors.

You think you can do lots of things at once (or your boss thinks you can). But is multitasking in veterinary practice always the right choice? And is hiring people who think they can do five things at once really helping you in the long run?

Practice pride keeps teammates satisfied.

Practice owners and staff: Get on the same page. Huddle. Compare notes. Just communicate, would ya?

Temper tantrums, dark clouds over heads, frowns that just wont turn upside down? Heres some advice on how to put the Partridge Family back into your veterinary practice, when all you hear is Black Sabbath.

Veterinary practice can be a tough environmentwhich makes mood and attitude even more important. Here are some scientific factors to consider before you check your tood.

It's happening anyway, so get on board and get on with your career.

Got a free weekend? Take your veterinary practice from dingy to dynamic with these fast fixes from the experts.

You don't have to look at a business's income statement to know if it's doing well. Signs of a happy, high-functioning veterinary hospital are apparent to clients, prospective employees and anyone else who takes the time to step back and see your business with fresh eyes. Take this short quiz to see if your practice is the picture of health.Clean and orderly environment

Revisit the status quo and get your practice procedures dialed in.

Veterinary management consultant Bash Halow held a roundtable with practice managers and asked them what theyd wished theyd known before stepping into their roles.

In the year 2020 ... what manager will you be? They might look similar, but your flavor of veterinary practice manager personality and approach to big change could make a big difference.

Is your clinic (app)rehensive? Three veterinary app developers use data to explain why mobile apps are good for business.

Veterinarians can't turn a blind eye to business anymore. Let's finally put that annual practice management learning to work to make real change in our hospitals.

Want more web traffic? Got 60 seconds? Goodlisten to Bash Halow.

Is your veterinary hospital certified civil?

The flurry of red-faced emojis in the wake of this announcement fails to reflect what the Martians can teach the rest of us on this veterinary planet.

This Firstline reader wonders about the right approach to handling missed charges after the veterinary client has left the hospital. Bash Halow weighs in.

To save a kitten, a veterinary technician like me can't help but share good advice to see the veterinarian, whether it's in the feed store, the grocery store or anywhere. But sometimes trying to help just gets you a slap in the face (not literally).

CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.

You're busy, you're stressed, it's easy to be wasteful. But make your veterinary hospital a beacon of environment kindness, not a black hole of disposable garbage.

It's time for your veterinary team to dump these really bad service gems.

How? Focus on your long-term goals and, for goodness' sake, don't go it alone!

A Firstline reader seeks help when her boss wrecks her work schedule, jeopardizing her time off with her retired spouse.

Personality types be damned! Bash Halow, LVT, CVPM, shares the simple but demanding steps he takes in every crucial conversation he manages in veterinary practice and in life.

What do you do when the emergency and specialty veterinarians you work with are really, really snooty about their general practice colleagues?

Ill go for, "a brilliance of practice managers," especially when it comes to their answers to my questions about whether it's worth the money to hire companies to manage my practice website, my practice social media, my client reminders and my e-newsletters.

His advice is for associates, but anyone in veterinary practice could benefit from Bash Halow's horror story and advice on dealing with someone else's anger.

High dollar doorstop or crucial tool?