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Expert Interviews

Often even routine medical procedures on large carnivores require that the animal be anesthetized. Here, Ryan DeVoe, DVM, MSpVM, DACZM, DABVP, clinical veterinarian with Disneys Animal Kingdom, tells a tale of his staff staying chilled out while attending to a polar bear.

Dr. Ken Schenk of Mueller Pet Medical Center--the 2014 Hospital of the Year Award winner--shares the thought and planning that went into the orientation of his clinic's isolation ward.

Live from the CVC: Dr. Elizabeth Colleran says don't interruptFrom the CVC in Kansas City, medicine channel direcor Mindy Valcarcel discusses these quick tips from Dr. Elizabeth Colleran's presentation on building better relationships with clients.

It's a bird, it's a plane-it's a tick?Have you heard people say the ticks were falling from the trees? Watch as Dr. Susan Little discusses where to expect questing ticks.

The Gulf Coast tick vector of Hepatozoon americanumAmblyomma maculatum may be called the Gulf Coast tick, but its name hasn't stopped it from moving to interior states and the east coast. In this video Dr. Mike Dryden also shares the interesting (and a little bizarre) life cycle of Hepatozoon americanum.

Antigen testing can result in a false negative.Are you seeing patients you are sure have heartworm infections, but they are testing negative? Dr. Susan Little explains what might be going on – and what can be done about it.

Communicate dangers and protect against vectors with this useful tool.The Companion Animal Parasite Council iPad app Make talking to clients about parasites easy and fun. Watch as Cathy Michaelson, Business Manager at Aumsville Animal Clinic, describes how they use this tool in their clinic to help communicate the dangers of vectors as well as how to protect.

The client's mood is in your hands.Even the best receptionists can let the weight of the day affect their tone on the phone. Karyn Gavzer, MBA, CVPM, describes how to take the power back and keep the message intact.

Dr. Lisa Radosta discusses three ways you can help alleviate stress in each patient that steps into your clinic.Veterinary behaviorist Dr. Lisa Radosta discusses three ways you can help alleviate stress in each patient that steps into your clinic, including one specially tailored for cats. 

With the right training and guidance-and just a little bit of encouragement-you can help clients understand that this common disease is actually quite manageable.