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Growth or decline: What makes the difference in a veterinary practice?
September 1st 2014Here's a hint: It's not the economy, clients' desire for good care, or your level of competition.Depending on what you read, we are either in need of more veterinary schools or dealing with an overcapacity of veterinarians. We're either seeing an increase in pet ownership or a decline in pet ownership, serving a greater number of clients or fewer clients than ever. The failings of our profession are likely to be caused by any or all of these issues; it just depends on the color of your glasses.
3 ways to be a better listener in the veterinary exam room
August 22nd 2014Live from the CVC: Dr. Elizabeth Colleran says don't interruptFrom the CVC in Kansas City, medicine channel direcor Mindy Valcarcel discusses these quick tips from Dr. Elizabeth Colleran's presentation on building better relationships with clients.