Mark Opperman explains why you need to review the success of your reminders system.
How AI can boost productivity without replacing staff
Technology cannot replicate humans’ emotional intelligence
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It's time for evidence-based continuing education for CSRs
Jill Clark, DVM, returns to the Vet Blast Podcast to discuss client service representative education and why it is needed
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When it’s too late to prepare for the unknown and catastrophic
From natural disasters to personal setbacks, veterinary professionals need to assess their financial risks, prepare strategically, and take control of their future with a plan that can weather any storm.
Lessons from Eli: A veterinarian's perspective on pet love and loss
On this episode of The Vet Blast Podcast presented by dvm360, Adam Christman, DVM, MBA, and Tyler Primavera, DVM, explore the world of grief through Primavera's recently published children's book
Why client service representatives matter
Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team
All public veterinary university hospitals now offering CareCredit
All 29 public veterinary hospitals across the United States are accepting CareCredt from clients