Give clients the tools and information they need to help them make a big decision.
We want to help clients make informed decisions, so we offer appointments for those considering adding a new puppy to the family. We charge about $40 for the appointment and it lasts about an hour, depending on how many questions the family has. Clients are thankful, and they're often overwhelmed at all that's involved in pet ownership.
We give each client a folder containing brochures about pet insurance, microchipping, heartworm preventives, and flea and tick preventives, as well as an educational page dedicated to each of those topics. I also bring several items to the visit, such as toys, brushes, a toothbrush and toothpaste, oral care treats, a leash, different types of collars, and a microchip and scanner.
During the appointment, I educate clients about: