A virus spread by tiny biting midges is suspected in more than 1,800 deer deaths in southeastern Wisconsin, and has now been detected in a dairy herd.
|Articles|July 20, 2011
Phone shoppers: Opportunity, not nuisance
Author(s)Donna Recupido, CVPM
A dismissive attitude can let clients slip through your fingers.
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Does your veterinary team treat phone shoppers like an inconvenience? Hospital administrator Donna Recupido-Bauman, CVPM, tells Firstline Editor Kerry Hillard Johnson that failing to show these potential customers the value of your clinic's services is a mistake.
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