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Why client service representatives matter
Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team
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The art of negotiating for a life: A veterinarian's perspective
Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.
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How Do I Say...? When clients can’t see their favorite doctors
These scripts for confident client conversations are compassionate and provide options to help ease pet owners’ concerns
Top 2024 dvm360 podcasts: #1
The top episode of dvm360's The Vet Blast Podcast of 2024 is revealed in the final installment of this 5-part series
Veterinary college incorporates AI scribe into facilities and classrooms
ScribbleVet announced the University of Florida as the first first educational institution to adopt the digital solution system-wide for veterinary uses.
Programs are working to advance emergency and speciality veterinary medicine
A pair of growing initiatives from BluePearl Pet Hospital aim to help alleviate an industry shortage of doctors
