Subscription service launches for veterinary relief management platform

The veterinary relief management platform Serenity Vet has launched a subscription service. The new service allows veterinary clinics and hospitals to manage relief veterinarian staffing by viewing doctors’ availability in real time, and handling scheduling, booking, and compensation payments.¹

Relief veterinary work refers to temporary employment that can range from short- to long-term assignments. Relief doctors support practices by providing patient care and maintaining operational continuity, either through an agency or as independent contractors. They may cover for veterinarians on family leave or vacation, assist with increased workload demands by offering additional expertise, or respond to urgent situations requiring general or specialized skills.²

The new Serenity Vet subscription model offers veterinary practices a centralized hub for all of their relief staffing operations, which can streamline workflows, improve cost efficiency, and simplify administration, while allowing administrators to book their existing network without incurring service fees, according to a news release. The subscription also includes automated invoicing, payment processing, and shift scheduling, a fill shift predictor tool driven by artificial intelligence (AI), profitability planning tools, and market-based rate data.¹

Kat Reardon, DVM, a practicing relief veterinarian and lead veterinarian for the AI scribe ScribbleVet, wrote in a dvm360 article that AI is best used to augment the human touch that is central to veterinary care, but can benefit both practices and staff. “When thoughtfully integrated, AI can streamline operations, reduce cognitive load, and improve client service, all while empowering veterinary teams to do more of what they do best: deliver compassionate, hands-on care,” Reardon said.³

RELATED: Relief practice allows veterinarians to thrive

A viable career path for many veterinary practitioners, relief work is trending upward and proving to be a viable career path for many veterinary practitioners. Over the course of a decade, ending in 2018, relief practice grew from approximately 1800 veterinarians to approximately 2300 veterinarians, numbers that track with the overall population of practicing veterinarians that is also increasing.⁴

Many relief veterinarians rely on service providers to help find and manage shifts. Although 210 of 239 respondents of a 2023 survey for relief veterinarians reported it easy to find relief work, most of these surveyed professionals also indicated they have a regular client base of hospitals and shelters.^2,4

“Sometimes the biggest problem isn’t finding new relief veterinarians—it’s managing the ones you already have a relationship with. Clinics spend too much time juggling schedules, chasing invoices, and coordinating communication across multiple channels. The subscription solves this by offering a single platform to manage the entire process, end to end. Since Serenity doesn’t dictate pricing, clinics can continue using the rates they’ve already agreed on with their relief veterinarians,” Andrew Ciccolini, DVM, cofounder and chief veterinary officer for Serenity Vet, said in a news release.¹

Compensation for relief veterinarians and technicians varies across the industry.² However, Serenity Vet allows practices hiring relief staff to retain control over compensation rates, terms, and network composition, while removing the need to coordinate staffing across disconnected tools and processes, according to the company.¹

Veterinary groups operating across multiple locations, can utilize Serenity Vet’s features for a centralized relief staffing under one system. Group administrators gain visibility into staffing performance, fulfillment rates, and spend across clinics, while each location retains the autonomy to manage its own roster, according to Ciccolini.¹ 

Practices can subscribe to Serenity Vet at no cost with a single relief veterinarian. Pricing begins at $299 a month for up to 3 relief veterinarians from the clinic’s existing network, and additional staff coverage from Serenity Vet’s broader relief pool is available at the cost of a standard service fee.¹

RELATED: Can AI reduce charting burden and support better client communication?

References

1. Ciccolini A. Serenity Vet introduces a subscription for managing existing relief veterinarians with no per-shift fees. News release. Serenity Vet. December 1, 2025. Accessed 3, 2025. https://serenity.vet/blog/serenity-vet-introduces-a-subscription-for-managing-existing-relief-veterinarians-with-no-per-shift-fees/
2. Crossley KC. Relief practice allows veterinarians to thrive. dvm360. February 17, 2025. Accessed December 3, 2025. https://www.dvm360.com/view/relief-practice-allows-veterinarians-to-thrive
3. Reardon K. How AI can boost productivity without replacing staff. dvm360. May 15, 2025. Accessed December 3, 2025. https://www.dvm360.com/view/how-ai-can-boost-productivity-without-replacing-staff
4. Kogan LR, Rishniw M. Relief and mobile veterinary careers may offer a path towards improved quality of life. J Am Vet Med Assoc. 2023;262(2):209-215. doi:10.2460/javma.23.07.0422