Business

My idea to help abused families blossomed into a program that shelters pets while their families get the help they need to escape dangerous situations and rebuild their lives.

Clients are waiting, dogs are barking, and phones are ringing. Sometimes you've got to tune out the static to offer clients the attention they crave and send them away happy.

One morning, I was stocking the food display in my practice's reception area when something caught my eye.

Nervous pets are often problem pets during office visits. Here's help.

A DVM must know all components of the deduction, and how much was spent for each.

Canines counting calories? Felines fasting? Raneé Baker, RVT, a technician at Kingsbrook Animal Hospital in Frederick, Md., developed a better plan to manage pets' weight.

Re-energizing your staff isn't easy, but it can be achieved with a little determination.

Tips for talking about a pet's weight with an apathetic client

Print this PDF with tips to help clients exercise their overweight dogs

Print this PDF that clients can use to keep track of dogs' food and exercise

The 2002 Hospital of the Year has seen doctors come and go, but the facility lives on.

Be inspired as Associate Editor Amanda Wolfe blogs about her wellness training for a 5K, with advice from Veterinary Economics Advisory Board member Dr. Ernest E. Ward Jr.

A pre-existing gem, new-to-you building can be an architectural gem. Here's a look at how two practices preserved the charm of historic homes -- and met the growing needs of their businesses.

Customize this Word document and put it in your employee manual.

Twenty-two years after we featured this practice in Veterinary Economics, the exam rooms in Golf-Mil Veterinary Hospital still feature the solidly built counters and cabinets.

Knocking down a privacy wall brought natural light into the reception area.

The old shelves and counters in the central pharmacy are still holding up in 2007.

Shawn McVey explains why your practice's appearance really matters.

Under new management, the hospital has gotten a progressive facelift, with a new blue color on the awning and a new sign.

Q. Although there are three emergency clinics in the area, the practice I work at always sees its clients' emergencies. This is frustrating, but the owner says that clients love it. Is this reasonable?

There may be 50 ways to leave your lover, but it only takes one of these missteps to send clients packing.

A husband and wife team took a leasehold space in Simi Valley, Calif., and worked on it until they built a happy ending for Simi Valley Animal Hospital-one with satisfied clients and lots of growth.

Identity theft is an ongoing problem. What should you be watching out for?

Veterinarians who learn that a client filed for bankruptcy often wrongly assume that the practice has no options.

You can balance a career with a personal life-but you've got to embrace change. Here's the one thing you need to know about having it all.

This surprise visitor taught one girl-and future veterinarian-that sorrow and sympathy aren't just human emotions.

A tool to help your clients with housetraining.

Differences in communication styles can mean women's messages don't carry the same weight. Here's how to give statements more oomph.

You know that a comprehensive analgesic protocol is necessary for your patients. But these drugs have a noticeable side effect-a financially healthy practice.

Does your team manual look like an ancient relic? Get it up to date with the latest labor laws and team policies.