Business

Explore this interactive tour to get a first-hand look at the 2008 Hospital of the Year, Animal Medical & Surgical Center in Scottsdale, Arizona.

Environment plays large part in choice between working and being a stay-at-home mom, study shows.

Angie's List expands to include physicians, dentists, pharmacies, and health insurers.

Use this form if you accept held checks from clients.

Are you a veterinarian who checks e-mail and phone messages during the family road trip?

Few adverse effects linked to Ground Zero exposure.

Incentives help staff members shape up, stop smoking, and control their weight.

First, veterinarians can address the client worries, then go from there.

Banning your team members from the Internet might backfire.

At the same time, the percentage of larger companies audited is down from 2005 to 2007.

Prices on wholesale goods up 1.8 percent; pet food and energy prices climbing

Members of this Detroit-area management group see area practices as support-not competition

Dr. Ernie Ward's daytime TV segment addresses canine behavior problems

About 50 percent say the practice owner or manager is a good boss or the best boss they've ever worked for.

But women in veterinary, medical professions report less resentment, more contentment

If you start every day with a steaming cuppa joe, this report is good news.

Task force determines attainable practices.

A recent study shows that working overtime increases the likelihood you'll suffer from anxiety and depression.

'Tis the season for creepy crawlies to worm their way into clients' and pets' lives. Remind clients of these disease prevention tips.

3 tips to bring world-class Disney customer service to your clients.

These audits can cost you, so be sure you correctly classify your employees.

You might be entitled to overtime pay even if you hold a degree or have "supervisor" in your title.

Complete this quiz-and size up your salary smarts.

Use this tool to ease your burgeoning stress level and help bring balance to your life.

Oak Glen, Calif. - Bronchitis and pleurisy ended Dr. Michael Andrews' bid to summit Mt. Everest this spring.

How should we handle aggressive clients who use foul language, throw invoices, or behave badly?

How do we tell clients we can't help them when they can't pay for the care their pet receives?

Owners who seek to avoid conflict by meeting challenges head-on actually become part of the problem.

Review these techniques to help you prepare for your next encounter with aggressive clients.

A wake-up call might be in order when we study the profit-and-loss ledger for the year. What might look like a 25 percent labor cost is really 33 percent. A huge difference.