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Westbrook, Maine - IDEXX Laboratories launched a campaign to promote feline wellness, including interactive disease prevalence maps.

My receptionist had a certain look on her face. "The lady on Line 1 needs to talk to you. She says it's very important."

To discount or not to discount - that is the question. But what is the answer?

Digital picture frames can be used to educate clients.

Organize and file employees' sensitive personnel documents with these tips.

Some lizards will do push-ups to communicate with other lizards, according to a study by researchers who visited a rain forest in Puerto Rico.

Every client "no" should be followed with one of three kinds of reminders.

I'm a new associate, and one of the receptionists hates me. How do I get along with her?

How can we attract high-quality applicants to apply for vacant positions at our practice?

Tips from doctors who offer dentistry as demand for other services declines.

Does the daily grind cause tasks to fall by the wayside? Follow these tips to put the gears back in motion.

In a lagging economy, third-party payment plans can be a lifeline for pet owners.

This next generation of doctors isn't like us. And that's a good thing.

See how these four associates walk the work tightrope while juggling personal lives and kids.

Going green doesn't have to cost a lot. Here are 7 small-and 4 big-ways to go green without spending a lot of green.

Here's how to make your CE sessions effective for different learning styles.

You'll put more money in the bank by focusing on immediate goals than by saving for the future, according to a recent consumer study.

Hint: The carrot and the stick work for only so long.

Improve client compliance with these hooks.

I rescued my dachshund Toby 15 years ago. Would I have the strength to say goodbye today?

Encouraging clients to purchase urinalysis, blood work, and fecal analysis can increase their pet's health and increase your practice's revenue.

Saying goodbye reminds us of our love for the creatures that share our lives.

Our practice is in the process of hiring our first associate. What should we look for in a candidate?

Creating a reward system can help cut down on lost or misplaced items.

Partners in Practice survey

Tyson only lasted a week in our home, but he left a lasting impression.

More than half of employers expect to raise salaries in next three months, according to survey.

Here are seven strategies for staying positive in the gloomy economy.

The eye of the storm will settle on your practice. When it does, do these six things to fill the slow periods and increase client activity.