Business

Brain matter may determine your sociability.

You can't do it all. But a speaker at this year's AVMA conference has seven steps to help you do what's most important.

A veterinary specialist asks tough questions and offers advice to practitioners on good habits to survive licensing board investigations.

Why cats have been neglected-and what you can do about it. Plus, loan proposals, converting phone shoppers, and more.

Dr. Fitzgerald explores our society's addiction to fame.

Proactive use of online social networks preserves your practice's standing with clients.

About a dozen PETA protesters converged on the AVMA's annual meeting to voice opposition to a scheduled motivational fish toss slated during the conference.

New study says your instincts may be right.

Small animal practices fare well, but specialty practices continue to struggle.

Don't be a micromanager. Learn to delegate and inspect the results the right way with Mark Opperman, CVPM.

Study finds that motivational techniques only work when they come with clear goals and urgency to change.

Use this client education form to answer clients' questions about microchips.

Review these tips to keep pets safe and healthy during the fall and winter seasons.

Pets are never too old to make the grade. Send this wellness report card home with your next senior patient.

You've read the CVC in Kansas City Supplement. Now see what's only online.

Use this mystery shopper form to get critical feedback about your service.

Watch, listen to, and read the words from this year's CVC in Kansas City preconference speakers.

Use this letter to uncover the reason a client stopped visiting your practice.

PDF form only.

Gab sessions reduce stress and anxiety.

How to address emergency expenses.

Lakewood, Colo. - Chihuahuas are most likely to bite veterinarians. Lhaso Apsos deliver one of the most severe bites.

Philadelphia - The waiting room was full at the Radbill Animal Hospital when a man walked behind the reception desk and confronted a technician.

Well-placed calculators save time.

Fort Collins, Colo. - During problem appointments, veterinarians tend to hid behind their stethoscopes, which may lead to inferior patient care, according to a new study.

Read more from the DVM Newsmakers Summit.

One of the more stressful times in a veterinarian's employment relationship is contract-signing or contract-renewal time.

Tough talk is the basis of my column. And it's especially needed as our struggling economy flops around like a newly caught fish in the bottom of your boat.

Owners showered these pets with thousands or millions of dollars.

This client handout spells out renal care to improve compliance.