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Helping team members be their best: Individual training and CC (Proceedings)
Somewhere along the way, good veterinary team members figure out that one of the most important components of our jobs is to be a teacher.
Cross the digital divide
See which technologies team members say their practices use.
Veterinarians worry about pet abandonment and find ways to help
Our survey found that many of you are worried about pet abandonment, but you're finding ways to reach out in your communities to help.
Veterinarians offer alternative payment methods to cash-strapped clients
Some of your clients are struggling financially. Here's what you should and shouldn't be doing to help them pay for pet healthcare.
Practice owners cut back on raises during this recession
Many team members aren't getting raises this year.
Case study: I'm drowning in debt
Our expert shows a young veterinarian how to spend smarter and chip away at her debt.
Veterinary practices offer these benefits to team members
A list of veterinary team member benefits by percentage of practices
Make compliance personal
Provide staff opportunity to trial new or recommended products to boost team and client compliance.
It's not business as usual
If the slow economy has put a damper on business, use this time to step back and assess your practice.
How to offer veterinary team members the benefits they want
Ask team members what they want, compare local wages, and consider offering more time off
Where the jobs are: Who's hiring, who's firing
Hiring numbers are down from last year. What does this mean for your practice? Here's a look at how many practices are hiring and what positions they're looking for.
Who's more compliant?
See where you and your clients stand on getting the standard recommended care.
Keeping tabs on technology: How equipment can pay off
You may be set in your ways, but here's the bottom line: It's time to join your computer-savvy colleagues.
Look at the pros and cons of different client payment methods
Holding a check, discounting services, letting clients work off bills, and more
A peek at the making of the State of the Industry Report
Producing this yearly report is a colossal group effort.
Expert opinions on the economy and its effects on veterinarians
Two experts share their forecasts for the veterinary industry.
Breaching a non-compete clause has consequences
Much more is at stake than enforceability; your career is at risk.
Eliminate clients' sticker shock
Here are three ways to help clients afford care and keep pets at optimum health.
Love 'em & leave 'em
Why team members are walking away from jobs they enjoy.
Discover the demogaphics of today's veterinarian
Gender, age, kids, years in practice, and more on today's veterinarian and Veterinary Economics reader.
Feline heartworms: The cat's got your tongue
Team members don't know what to say to educate clients about feline heartworms.
5 ways a veterinary practice manager can help
Owners: Look at what you don't have time to do and learn to delegate.
Examining struggling practices: How the recession has affected these real-life practices
These days, some practice owners feel more like peasants than aristocrats. Here's a comparison of how two real-life veterinarians are dealing with the recession.
Practice what you preach
You talk to clients daily about the importance of complying, but do you follow your own advice? It's time to reflect on your recommendations.
Veterinarians' pets may not receive top-level care
We know the truth. You don't comply with your hospital's standards of care when it comes to your own pets. See the surprising data and explore why it might just be human nature.
Keep water blankets watertight
Cat claws and hot water blankets don't mix. Here's how to fix a water blanket when it springs leaks.
Do as I say, not as I do
Who's more compliant: team members or clients?
Surviving in today's economic jungle
There's nothing unethical about trying to increase average client transactions.
Technology nets you e-mazing results
Save time and money by tapping into your practice's technological potential.
Client taxonomy: Your field guide to identifying 3 more challenging subspecies
As you may recall from last month's column, my friend Arnie is America's foremost pioneer in the field of client categorization.