Business

This practice texts their clients with reminders and surgery updates.

Tis the hazardous season for pets and their owners.

The Veterinary Economics Practice Manager of the Year shares his team's solution: two "flags" in the practice software, not one.

Video isn't "big brother"it's a viable teaching tool.

Caution: Price raising talk ahead

Don't sweat the long-distance relationship.

Don't wait until January to decide on the ways you want your practice to shine in 2015.

This practice quiets offending clicks by simply using a piece of tape.

Get on your soapbox and deliver the message.

Dip your toe in exotics with these first steps for veterinarians ready to delve into caring for pets that are less commonbut no less lovable.

Bust this myth: Team members don't know enough to educate pet owners about pet insurance.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

When everyone on your team plays a role, you can have fast, effective pet insurance conversations that flow throughout your practice. Review this interactive map to see each team member's role-and how you can keep the discussion alive throughout the pet's visit.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Bust this myth: Dissatisfied pet insurance customers will blame their veterinary practices.

Use this job description to find the right person for your practice.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Test yourself: Take 10 minutes and consider these 10 common insurance myths and facts. (Data based on the 2012 Advanstar Survey on Veterinary Pet Insurance; 2,349 respondents.) As you check your answers, you'll find information and resources you need to make pet insurance work for your practice and your clients. Give yourself a point for every correct answer and find out if you’re an insurance expert with the scorecard at the end of the quiz.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Taking a leadership role in pet insurance at your practice does more than simply build your program. It helps create a coordinated effort that leads to educated team members who can teach more pet owners about the value of pet insurance-and ultimately offer their pets the care they need.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Test yourself: Take 10 minutes and consider these 10 common insurance myths and facts. (Data based on the 2012 Advanstar Survey on Veterinary Pet Insurance; 2,349 respondents.) As you check your answers, you'll find information and resources you need to make pet insurance work for your practice and your clients.

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Bust this myth: Pet insurance companies will decide the medical care practices offer.

Use these steps to boost your education program to the next level and effectively teach pet owners about pet insurance.

Move through the rooms of a virtual veterinary practice and follow the workup as a canine emergency case or a feline illness case unfold. Work through each interactive case study and observe how the existence or absence of a pet insurance policy could influence client decisions and alter the case outcome.

Ariel, Bayley, and Major "speak" about pet insurance experiences and the veterinarians who came to their rescue when they tangled with a garage door, a 55-gallon aquarium, and a rock.