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News|Articles|June 24, 2009

Worst way to announce changes to the team

Avoid this snafu when telling team members about new practice protocols.

The way management tells team members about changes has a lot to do with whether those changes succeed. Follow these tips from Shawn McVey, MA, MSW, CEO of Innovative Veterinary Management Solutions, to get the whole team on board and excited about implementing new ideas.

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