Don't be a micromanager. Learn to delegate and inspect the results the right way with Mark Opperman, CVPM.
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How to tactfully make client recommendations
Understanding pet owners’ perspectives and using effective communication are keys to success.
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Building strong teams and cultural competency in veterinary practices
Discover effective communication strategies for veterinary practice management as experts share insights on enhancing team dynamics and client care.
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Industry coalition to launch employee engagement and retention survey
REVAMP aims to share survey results at the 2026 Veterinary Meeting & Expo.
The art of negotiating for a life: A veterinarian's perspective
Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.
A veterinary dentist previews her session on dental instruments for extractions
Heather Duncan, DVM, DAVDC, talks about her Fetch dvm360 conference session, now available on-demand
Why client service representatives matter
Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team