Sarah A. Moser

Learn how your practice manager can help to make your building dreams come true.

This doctor focused on designing for team comfort-knowing that better patient care would be the result.

More than doubling the original practice size, this hospital set out to expand its space and business while holding tight to an 80-year tradition of pet care in the community.

These statistics reveal hard facts about average client interactions.

Ask open-ended questions to learn more from clients.

Don't just swoop in to save the day when a pet is sick. Remember that clients need care too.

A smaller, more intimate practice suits this California doctor-and his clients-just fine.

The city is best known for its steel production, but Pittsburgh, Pa., has a new crop of buildings that strive to be environmentally friendly. East End Veterinary Medical Centre brought this approach to veterinary medicine, with pleasing results.

Catering to cancer patients and their owners, this doctor designed a facility that welcomes clients into a homey environment-with all the technology of a specialty oncology practice.

One doctor hired a former banker to help guide him through the twists and turns of veterinary lending.

Explore three niche practice models: mobile, relief, and shelter medicine

An open facility is more than a building design; it's a way of life at California Veterinary Specialists in Carlsbad, Calif. The doctors at this practice share space and cases in a convenient, free-flowing facility.

An open facility is more than a building design; it's a way of life at California Veterinary Specialists in Carlsbad, Calif. The doctors at this practice share space and cases in a convenient, free-flowing facility.

Going green doesn't have to cost a lot. Here are 7 small-and 4 big-ways to go green without spending a lot of green.

An open floor plan helps this Ohio clinic function efficiently.

An open floor plan helps this Ohio clinic function efficiently.

This veterinary clinic fits in with its earthy surroundings.

Dr. Keith Hilinski sought an upscale look when designing his 6,500-square-foot facility.

Dr. Robert Goodman took an old car dealership and turned it into his dream practice.

Planning, practice, and attention to detail make this Campbell, Calif., multi-location specialty practice stand out. And they're not done yet.

By going equine-centric, Woodford Equine Hospital in Versailles, Ky., moves into the 21st century-and creates a first-rate facility.

How you deliver information may be overriding your message-and preventing colleagues and clients from hearing you clearly. Learn how to improve your presentation and earn their respect.

How you deliver information may be overriding your message-and preventing colleagues and clients from taking you seriously. Learn how to improve your presentation and earn their respect.

Just four years after opening a large award-winning facility, these doctors at Upstate Veterinary Specialists in Greenville, S.C., built again-doubling their space. The reason? It made great business sense.

Just four years after opening a large award-winning facility, these doctors at Upstate Veterinary Specialists in Greenville, S.C., built again and doubled their space.

Early planning and advance payments gave this hospital a financial edge. And this thinking has given the owners of South Suburban Animal Hospital in Perrysburg, Ohio, the freedom to focus on medicine in a new way.

Early planning and advance payments gave this hospital a financial edge. And this thinking has given the owners of South Suburban Animal Hospital in Perrysburg, Ohio, the freedom to focus on medicine in a new way.

After 42 years in the same location, Grady Veterinary Hospital in Cincinnati, Ohio, has a fresh face but maintains its old spirit.

After 42 years in the same location, Grady Veterinary Hospital in Cincinnati, Ohio, has a fresh face but maintains its old spirit.

Perfect timing, expert advice, and the owner's eye for bargains make the new facility for Animal Emergency & Critical Care of Lynchburg in Lynchburg, Va., a source of client satisfaction-and financial success.