Why vet techs stay (and what will send them running)

October 26, 2017
Danielle Russ, BS, BA, AS, LVT

Danielle Russ, BS, BA, AS, LVT, is hospital manager of The Cove Center of Veterinary Expertise in Suffolk, Virginia.

Listen up if you want to hang on to your crucial team members.

Most people on the veterinary team rate helping animals above all else when it comes to workplace satisfaction. Fetch dvm360 conference speaker Danielle Russ, LVT, BS, BA, AS, believes you can enhance this sense of accomplishment when your group collaborates and takes ownership of treatment. We really want to be helping pets and their people, she says. And when we do that as a team it's most rewarding.

Keep the all-star team together

For starters, don't let things get toxic.

A Firstline Editorial Advisory Board member says you need to get staff buy-in.

Wait ... Denise Tumblin explains how to turn up the turnover?

How can you keep those proud team members happy and eager to stay at your clinic? Russ says a lot of talking and listening is essential.

"Ultimately, communication truly is a bi-directional street, and so it does require the people in the conversation actually to come together, as well as to hear the information that's coming back and forth," she says.

Watch the video to hear much more.