BizQuiz: What can a manager do for you? (Answer 5b)

5) B-False

Many successful practice managers started out in different positions in the practice. For example, Dr. Carol McKee from Southpointe Veterinary Hospital looked internally for her first office manager and found Joyce Blair. Blair had started as a kennel attendant and had worked her way into a veterinary assistant job. She had previous management experience and was a people person. Blair has now been Southpointe's office manager for 15 years, handling hiring and firing of team members and tackling client concerns and team members' interpersonal issues.

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