Denise Tumblin, CPA, is president and owner of Wutchiett Tumblin and Associates, a Columbus, Ohio, firm offering management advice as well as valuation and acquisition services to equine and companion-animal practices. Tumblin merges her business skills, farm background, and personal interest in companion, equine, and food animals to assist clients in achieving their goals.

 In addition to her consulting work, Tumblin is a featured speaker, a 

 Editorial Advisory Board member, and she directs the annual Benchmarks Study of Well-Managed Practices.

Denise TumblinHere are some tips from Denise Tumblin, CPA, president of Wutchiett Tumblin and Associates in Columbus, Ohio, and a 

. Communicate the importance of your practice's standards of care so that the team will focus on them. Provide training so your staff knows what the standards mean, and keep everyone up to date about the compliance goals and results.  

 Pinpoint the services and treatments you provide most often, and then zero in on these compliance numbers. Set goals for the compliance rates you'd like to achieve, and monitor the results regularly.  

 Your practice management software vendor can help you and your team learn to track your compliance numbers.  

 Remind clients about important services their pets need. Find out how clients prefer to receive their reminders: mail, e-mail, or a phone call. Track the results.  

Practice Finances

Here are some tips from Denise Tumblin, CPA, president of Wutchiett Tumblin and Associates in Columbus, Ohio, and a Veterinary Economics Editorial Advisory Board member:

4 strategies to improve compliance

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