Business

Staff training, net earnings, location, and an honest practice valuation may be holding back your practice's profitabilty.

Your time is valuable, as is your colleagues'. Present a professional image by preparing well in advance for a consultation.

Tick trivia: A clinical quiz, answer 1A

Don't be put in the middle. Teach team members to communicate with each other.

Test your knowledge of human resources and tweak your procedures to keep out of the doghouse.

Got a thin skin about shrinking practice revenue? Offer relief for itchy patients and scratch your own itch to grow the bottom line.

A combination of forces are currently redefining the construction of buildings, homes, barns and businesses.

A quick 15-minute talk can keep you informed and keep your team members motivated.

Tick trivia: A clinical quiz, answer 1C

Recognize teamwork with this simple reward.

Veterinarians struggle to comply with rules no one understands.

You know that only a veterinarian should remove ticks from pets. But do your clients know?

Tick trivia: A clinical quiz, answer 2C

Tick trivia: A clinical quiz, answer 2B

No surprise: Your team will help you find your way.

More than doubling the original practice size, this hospital set out to expand its space and business while holding tight to an 80-year tradition of pet care in the community.

Tick trivia: A clinical quiz, answer 2A

Q&A: What can receptionists do when clients are angry about the bill?

Tick trivia: A clinical quiz, answer 3B

Tick trivia: A clinical quiz, answer 3C

Secure your clients' and team members' private information against identity theft and mitigate your own risk of future fines

Sometimes you need professional help when your practice experiences a tragedy, but there are some things you can do to help your staff recover.

Heroes need not apply. In an emergency evacuation, your employees should focus on saving themselves.

After explaining core vaccines, ask questions about the pet's and client's lifestyle.

It's not just years that are defining generational differences -- personalities actually are shifting.

Not getting the results you'd like from your own employee search? An employee referral program might help you build your dream team.

It all started when I wrote last month column about my wife coming in to help out in the office. Apparently, I gave many people the impression that I do not truly appreciate the veterinarian's spouse in helping to run the professional practice as well as his or her personal life.

Have you ever wanted to renege on a promotion? Here's how to approach the situation.

If we don't guide veterinary medicine's future, low-cost clinics and subpar care will.

Nineteen months ago, I started my first job as a veterinarian.