Tips for Getting Through Tough Conversations

February 23, 2017

Rebecca Rose, CVT, president and founder of Catalyst Veterinary Practice Consultants, gives 3 tips on how to get through a difficult conversation you may not want to have.

Rebecca Rose, CVT, president and founder of Catalyst Veterinary Practice Consultants, gives 3 tips on how to get through a difficult conversation you may not want to have. She says you need to focus on the task and behavior rather than the person, listen to the entire conversation before responding, and understand that it is OK to compromise.