Two notable pet-industry acquisitions closed in September. One bringing AI-powered clinical documentation into IDEXX's software ecosystem, the other marking the first acquisition for fresh-food brand The Farmer's Dog.
|Articles|August 23, 2008
Live from CVC Central: Bond clients to your practice
Use this tip to help clients put team members' faces to names.
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Create a notebook with photos of your team members in it and display it in your reception area for clients to flip through. With team members' head shots, include their job title, the ways they help make your practice great, pets' names, hobbies, and any other fun information they want to share about themselves. Clients will love getting to know your employees and doctors this way. And when clients later call to set up an appointment or to talk to a team member over the phone, they can put faces to names.
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Here are this week's headlines
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Why pet owners decline vaccines: Survey insights and strategies for navigating hesitancy
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Recent acquisitions: IDEXX buys CoVet, The Farmer's Dog acquires Woof
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New study takes aim at copper-associated liver disease in Labrador retrievers
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