Form: Sample conversation tree: Responding to pet owners' comments about the 20/20 report
Consider some of the questions clients might ask after viewing the Nov. 22 20/20 segment, "Is Your Veterinarian Being Honest with You?" Then use these sample responses.
Engaging in meaningful conversations with pet owners is a good first step to show how much you care. So the next time clients ask you questions about the 20/20 report-or question your care and the cost-use these responses (PDF) to help explain the high-quality care you offer.
Related Videos
Related Content
Episode 29: Using storytelling to retain and attract new veterinary clients
November 19th 2020Podcast
On this episode of The Vet Blast Podcast, Adam Christman, DVM, MBA, is joined by Australian veterinarian, Phil Tucak, BSc, BVMS, who offers insight on the power of storytelling in marketing your veterinary practice.
Listen
