 Hospital Management Editor Mark Opperman is a certified veterinary practice manager and owner of VMC Inc., a veterinary consulting firm based in Evergreen Colo. Through his firm, he has consulted with more than 800 veterinary hospitals throughout North America, providing assistance in associate hiring, partnership formation, exit strategies, employee issues, profitability, efficiency, and more. He has lectured worldwide at meetings such as Fetch dvm360 conference (formerly CVC), the North American Veterinary Conference, the World Small Animal Veterinary Conference, the Denmark Annual Congress, and the London Veterinary Forum. Opperman founded the Veterinary Hospital Managers Association and served as president until 1993. Through his VMC School of Veterinary Practice Management, he has trained more than 250 practice managers.

	Spoiler: The answer is, yeah, it does. If you'd like to learn why, watch as practice management expert and CVC educator Mark Opperman, CVPM, describes the positions on the arc from office manager to hospital administrator and how each can help doctors get back to doing what they do best.

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"Veterinarians are not most income-productive in administrative positions," warns Mark Opperman, CVPM.

Does my practice really need a manager?

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