Client e-mail template
Stop calling clients and e-mail them instead using this timesaving template.
As explained in "Never Work Late Again," callbacks are time consuming, and can be inadequate and unappreciated by clients. So to save time and frustration-and to gain better feedback from clients-Seaside Animal Care in Calabash, N.C., developed Care-Mails. Care-Mails are e-mails that team members send clients in place of routine follow-up calls. The e-mails ask the same questions a team member would ask in a phone call, but they allow greater depth. Plus, they enable team members to make dozens of "callbacks" in less than a minute. To start sending your own clinic Care-Mails, download and customize the template.
Episode 29: Using storytelling to retain and attract new veterinary clients
November 19th 2020On this episode of The Vet Blast Podcast, Adam Christman, DVM, MBA, is joined by Australian veterinarian, Phil Tucak, BSc, BVMS, who offers insight on the power of storytelling in marketing your veterinary practice.
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