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Firstline May/June 2020
Thoughts from a small animal surgical nurse
May 04, 2020
Article
There are a million things to keep track of in this fast-paced position—all while keeping your patients alive and comfortable.
Ask Emily: How can I help my team feel appreciated during the pandemic?
April 27, 2020
Article
Here are 10 ways to show your veterinary team how grateful you are for their hard work and dedication during the COVID-19 crisis.
Is managing feline hyperthyroidism a team sport?
April 22, 2020
Article
It sure is, and here’s how veterinary technicians can play their part.
How to ace a veterinary technician job interview
April 20, 2020
Article
Two veterinary technicians offer advice to fellow technicians who are looking for their next great job.
New managers: 6 tips for a great start
January 05, 2020
Article
Have you been promoted to veterinary practice manager? Once upon a time, I was in your shoes too. Here’s what I learned along the way that might help you as you step into your new role.
Leaky anesthesia machine? How to check the pressure systems
December 16, 2019
Article
Ensuring that all parts of your veterinary anesthesia machine are in good working order requires both preventive care and routine maintenance. Here's how to detect leaks in your machine's pressure systems.
Leaky anesthesia machine? How to check the scavenging system
December 16, 2019
Article
Using an anesthesia machine that is not working properly poses an unnecessary risk to both patients and personnel. Heres how to evaluate for leaks in your machines scavenging system.
Leaky anesthesia machine? How to check the breathing system
December 16, 2019
Article
Every veterinary anesthesia machine should be checked regularly for proper function. Heres how to evaluate your machines breathing system, which should be tested prior to every use.
When felines attack: 5 reasons cats go berserk
December 14, 2019
Article
Veterinary behaviorist John Ciribassi, DVM, DACVB, shared thoughts at Fetch dvm360 San Diego on the reasons cats get aggressive and how veterinary professionals can help clients deal.
When a new dog is too much for an older client
October 25, 2019
Article
How does your veterinary team help a client whos adopted a dog thats a little too much for them? Educate, support, and be kind.
Cheat sheet: Service dogs, ESAs and pets
October 03, 2019
Article
Pets, emotional support animals (ESAs) and service animals have very different rights and responsibilities in veterinary clients lives. Take advantage of your opportunities to gently but firmly educate pet owners on what designations are appropriate for which animals and why its important not to blur the lines between them.
Make your practice the happiest place on earth
February 22, 2019
Article
How to make new veterinary clients happy and break out of your old habits all in one go.