dvm360 June 2019

A veterinary hospital to be seen in

May 13, 2019

Veterinary clients come when they want (no appointments). Music keeps things pleasant for people and pets. And the layout means doctors are there to be seen by pet owners in and out of exam rooms. With touches like that brought El Paso Animal Hospital in Derby, Kansas, a 2019 dvm360 Hospital Design Competition Merit Award.

Checklist: Better communication as a veterinarian

May 13, 2019

You get what patients are saying to you in their blood work and their body language, but are you always paying enough attention to what your veterinary team members and clients are telling you? Here are a few things to work on.

Letter to dvm360: Should non-DVMs 'fire' veterinary clients?

May 07, 2019

A dvm360 commentary asked veterinarians to set firmer guidelines for abusive pet owners, but one letter writer said state boards could penalize you for firing clients the wrong way. Two regular contributors weigh in on whether managers and team members can fire clients and ways to do it. Read it all here.

Whats in a name? For cats, recognition

April 30, 2019

Curious? Clearly. Aloof? Absolutely. Unintelligent? No way. A new study proves that your feline veterinary patients recognize their own name. Of course, thats no guarantee that theyll bother to acknowledge it.

Pets, stand up and be counted

April 23, 2019

If you need more proof that your veterinary patients are considered family members (as if!), weve got it for you. Wisdom Health is conducting a national pet census to coincide with the 2020 U.S. census.