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Case Study: Reminders Increase Compliance for More Than Just Vaccines
March 3rd 2004Few pets miss their regular test or get behind on their medications at Lost Mountain Animal Hospital in Marietta, Ga. That's because office manager Debi Cook sends out reminders to clients to make appointments for procedures, tests, and medications, such as T4 levels and phenobarbital screens every six months, heartworm medication every year, and regular dentals.
Planning tool: Do your homework when choosing your architect
March 1st 2004Choosing your architect is one of the most important things you'll do when building or remodeling your practice. Your architect sets the pace for the project--and you'll have enough stress without suffering from communication problems with this key player. Here's what to do.
As the dairy industry evolves, so must dairy practitioners
February 1st 2004Last week I attended a social event in the area where I first practiced. Returning home, I drove along a 10-mile stretch of route 611, between Martin's Creek and Mt. Bethel, Penn. As I did so, nostalgia ran strong, as I recalled names like Budd Ott, Floyd Ott, Mike Palmer, Charlie Diehl and many others. These were all active dairy farms in the 1970s, when milk prices were strong and dairy practice relatively simple.
Remember five rules to help write successful employee contracts
February 1st 2004Dr. Susan calls my consulting office in distress because her first employer DVM, after only six months on the job, has met with her and explained she?s not working enough hours, she?s not being active enough in civic and community activities and he doesn?t understand why she wants every-other weekend off.
Cheap, overlooked long-term financing for tax cuts
February 1st 2004For the second time in two years, our lawmakers have created federal tax cuts designed to spur business investment. However, despite record-low interest rates, affording the funds many veterinarians require in order to acquire the property and equipment to take advantage of those tax cuts has never been harder. Into the breach has stepped the U.S. Small Business Administration.
Case Study: Doggie Daycare Helps Socialize and Relax Dogs
January 7th 2004Five years ago Pet Care Hospital in Plano, Texas, opened a doggie daycare service and the practice, clients, and dogs continue to reap the rewards. "Clients take home tired dogs, worn out from a day full of play and exercise. And over the long-term, the daycare builds the dogs' self-confidence so they aren't fearful," says Jill Vincent, a certified trainer who runs the daycare as well as the practice's dog-training classes.
Are you legal? Ignorance not an excuse for lack of licenses
January 1st 2004State and local governments are focusing on stricter enforcement and higher fees to meet budget shortfalls. At the same time, the principals in many veterinary practices are discovering just how much government services cost their practices - and how many of those increasingly more expensive licenses and permits they do not have.