Shana Bohac, DVM
COVID-19 has tested our skills and forced veterinary practice owners, associates and teams out of our comfort zones in many ways. It has also taught us some important lessons along the way.
You work hard in veterinary practice. You earn your income. Don’t be afraid to enjoy it.
When the going gets tough, stick to the basics of good communication and kindness to help improve the bond between you and those difficult clients.