
How to hear and feel your way to diagnosing murmurs in your veterinary patients.
Oriana Scislowicz, LVT, PHR, was a veterinary practice manager for many years before becoming senior HR specialist at Pharmaceutical Product Development.
How to hear and feel your way to diagnosing murmurs in your veterinary patients.
Tips on how to control veterinary team members' anger.
Long shifts. A stressful, emotional environment. These ingredients can create an unpalatable mix that leads to skimping on sleep, dodging exercise and reaching for junk food. Team health challenges just might be the spice to get your team on the track in the New Year.
Knock, knock. Your jobs at the door. Its been missing you. Can your veterinary life still work after a baby rocks your world?
Try these boredom busters to bring the fun back to your team training meetings.
Sometimes client conversations take a horrifying turn. Practice taking control of these discussions.
Sometimes veterinary client conversations take a horrifying turn. Heres help to take control of these discussions.
Consider these real client calls, then talk through how your team would respond.
Use these checklists and advice to learn what motivates your teamand what gets their back up. Hint: You can copy these lists and leave them on your bosss desk.
Feeling beat up, put down and turned around? Use these tips to handle difficult clients.
Pull the thorn out of the lion's paw and learn to manage your chronic pain in practice.
Are you the bully at work? Take this quiz to find out if you need to make a change in your professional behaviors at your veterinary practice.
When your workplace bully becomes unbearable, strike back with these tips--before the situation gets grizzly. Check out these seven species of bullies-and tips to bear down.
Learn how to respond when clients ask to purchase vaccines from your hospital so they can vaccinate their pets themselves.
Learn how to respond when clients ask to purchase vaccines from your hospital so they can vaccinate their pets themselves.
Use these 10 tips from pets to breed positive attitudes and eliminate negativity in your veterinary team.
If your work and home life aren't adding up to a happy, healthy you, it's time to subtract the negative elements and calculate functions for a positive life.
Those soft, white muzzles and wise eyes beg for your attention and compassion. Use these easy adaptations to offer a gentle veterinary experience to aging pets.
Use these seven tips to offer support for pet owners when they face the pressure of a beloved pet's cancer diagnosis.
When clients hesitate to have their pet put under, be primed to pounce on their misconceptions, bat down myths about anesthesia, and strike back with facts and recommendations customized to their pet's condition.
Learn how to soothe ruffled tempers and help clients sheathe their claws.