Christopher Lee, DVM, MPH, DACVPM, DACVM (Parasitology), discusses the clinical significance of Toxoplasma gondii, when veterinary professionals should consider testing, and how to communicate the risks of exposure to clients.
|Articles|August 19, 2010
Video: Speak in client terms
It's important to make clients understand how all of your amazing gear and training benefits their pets.
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Do you see clients at your veterinary practice with a glazed-over expression on their faces? There may be a reason for that. Dr. Carin Smith says it’s important to speak to clients in clear terms about how your clinic’s equipment and expertise relate directly to their pets.
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